Terms and conditions of use

Welcome to www.adrianlab.ro website, the official website for laboratory glassware products of Adrian Sistem S.R.L., a company organized under the laws of Romania, with registered address at Theodor Pallady Boulevard, no.47, district 3, Bucharest, Romania, postal code 032258, C.U.I ro-3378630, registered at the Chamber of Commerce with number j40/26165/1992 ("Adrian Sistem"), through which we offer our online products and services.

By visiting our website and/or purchasing something from us, you agree to be bound by the following terms and conditions of use (“terms and conditions”), including those additional terms and conditions and policies referenced herein, such as our privacy policy, personal data, guarantees, and/or available by hyperlink. these terms apply to all users of the website, including without limitation: users who are browsers, vendors, customers, merchants, and/ or contributors of content. Please read these terms and conditions of use carefully. If you disagree with any part of these terms and conditions, please do not use our website.

The terms "Adrian Sistem", "Us", "We" or "Our" refers to the owner of the website which is Adrian Sistem S.R.L. the term "You", "User" or "Customer" refers to the user or viewer of our website.

Changes of the terms and conditions

We reserve the right to update, change or replace any part of these terms and conditions at any time without prior notification to you. Updated terms will apply form the moment they are published online on this website. the most current version of the terms and conditions will always be available on this website. the terms in place at the moment of acceptance of your order shall apply until your order is finalized. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

In the case of a volume of unusually high traffic originated from a network of internet, adrian sistem reserves the right to require users to manually type codes captcha validation in order to protect information from the website.

Copyright notice

Trademarks

the "Adrian Lab" and "Adrian Sistem" names and logos are trademarks of Adrian Sistem S.R.L. The names and logos of other companies and products mentioned on our website may be the trademarks of their respective owners.

Eligibility and use of online shop

A user is not eligible to access our website if he/she :

Is unable or unwilling to accept these terms and conditions.
Is under the age of ....
Has been suspended by our moderators.

Any individual who is over …. years of age but less than …., may gain access to various web-pages on our website and may place orders only with the consent and under the guidance of their legal guardian.

As a user, you agree that while you are using the website, you will :

Not violate or break any law, third-party rights or policies.
Not fail to pay for products that you have ordered.
Not use our products for any illegal or unauthorized purpose nor may you, in the use of the service, violate any laws in your jurisdiction (including but not limited to copyright laws).
Not post spam or send bulk emails, unwanted chain letters or any pyramid schemes.
Not transmit any worms or viruses or any code of a destructive nature or anything that may harm adrian sistem, gabrielaseres.Com as a website or any of its users.
Not post or communicate offensive, misleading, inaccurate or false information (personal or otherwise).
Not copy Adrian-Lab.Com/Ro content to display along with listings from other sites/use any part of our site into another site without our written consent.
Not attempt to modify, change, disassemble or reverse engineer any software used by this website.
Not copy or change rights or any other content from adrian-lab.com? copyrights/trademarks.
Not collect other users’ information, including, but not limited, to : email addresses, phone, name, without our consent.

A breach or violation of any of the terms will result in an immediate termination of your services, including your orders.

General conditions

We reserve the right to refuse service to anyone for any reason at any time. We also reserve the right to refuse any orders based on our sole discretion.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the service, use of the service, or access to the service or any contact on the website through which the service is provided, without express written permission by us.

To purchase a product, a customer must : (I) include the selected product(s) in the “shopping bag/cart” by clicking on the relevant button, (ii) fill in the order details, (iii) select the payment modality and make the payment, (iv) accept the terms and conditions and (v) send the order proposal to adrian sistem through the website.

By placing an order you are offering to purchase a product on and subject to the these terms and conditions. All orders are subject to availability and confirmation of the order price.

An order proposal may be refused by Adrian Sistem at its sole discretion, including in case of:

The products are not available;
A reported, or suspected, fraudulent or illegal activities;
Payment has not be made by the customer or received by adrian sistem;
The customer has not fulfilled his/her obligations deriving from a prior contract executed with Adrian Sistem.

When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order; this email will only be an acknowledgement and will not constitute acceptance of your order. Once payment is made, Adrian Sistem will send you an order confirmation or refusal by email.

Delivery times shall be communicated to you after your order is confirmed and may vary depending on each specific order or availability. Delivery times are subject to any delays resulting from postal delays or force majeure for which we will not be responsible.

In case a customer wishes to make changes once the order has been placed, he/she may send us an email or call us directly to explain their requirements. Depending on when the changes are requested as well as the the nature of the changes, you acknowledge and agree that additional fees or price adjustments may be required. You also understand and agree that making changes to an order may have an impact on the time of finalization of the order as well as the ultimate delivery of the order. Adrian sistem reserves the right to refuse to make changes to an order if the changes are requested once production has already started.

You agree to provide current, complete and accurate purchase and account information for all purchases made through our website. You agree to promptly update your account and other information, including your email address, delivery address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

It is your responsibility to provide us with a correct delivery address. We will not be liable or responsible in any way for for any delivery mistakes or delays due to errors in the address made by you.

The risk of loss of or damage to the products shall pass to the customer when the customer (or a third party indicated by the customer and other than the carrier) has acquired the physical possession of the products.

Pricing

The prices of products are indicated on the website in Euros/Lei (Ron) and are inclusive of all applicable taxes and charges. Delivery related costs shall be added to the price of the products and are indicated separately on the order form.

Prices for our products are subject to change without notice.

We regularly verify that prices of the products displayed on the website are correct; however, we cannot guarantee the absence of errors. In the event that an error in the pricing of a product is detected, adrian sistem shall refuse the order and offer you the opportunity to purchase the product at the correct price. If the error is detected after the order has been accepted, Adrian Sistem will also offer you the opportunity to cancel the order.

Adrian Sistem shall not be held responsible for any additional costs you may incur for the services rendered, including but not limited to: commissions for the monetary conversion or transfer fees applied by your bank, paypal or any other intermediary you may use to make payment transfers.

We reserve the right at any time to modify or discontinue the service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the service.

Payment

Payment of the price of the products included in your order and the relevant delivery charges can be paid by bank transfer, Paypal, Skrill or Bitpay (bitcoin).

All payments must be made in advance and no orders will be executed until payment is made.

Payments made by bank transfer shall be made to the following iban code: […….]. All costs and expenses (including bank charges) associated with the bank transfer applied, as the case may be, to you, by the bank, shall be borne by you. Payment via bank transfer shall be due within and not later than 7 (seven) working days from the date of the order confirmation.

Return policy

We are dedicated to offering reliable products and services to our clients and this is the reason we accept returns and refunds in certain situations.

In case you receive a product that is damaged, please send us an email or call us and we will try to look into your issue. We offer free exchanges for the damaged products (as long as we are getting the product back in the same condition it was received by the customer). We will provide instructions to send the product back to us and we will inform you in case we find your request genuine and legit. We do not accept used products. Once you use the product, we will not offer returns. It also must be in the original packaging.

In case we find your request genuine and legit, we will inform you and send the products which replace those damaged. In certain cases, we also offer refunds (in case it is not possible for us to change the products).

The buyer is entitled to return a product or to relinquish a service, within 14 calendar days, without invoking any reason whatsoever and without incurring costs other than those relating to delivery.

Thus, according to O.U.G. No 34/2014, the period of return of product or discard service expires within 14 days of :

The day that the buyer becomes aware of the last product – if buyer order through a single order multiple products that will be shipped separately;
The day that the buyer becomes aware of the last lot or last part – if the product consists of several lots or pieces.

The seller will refund within 14 calendar days from the date of its information to the buyer of the decision of return of the product/service disclaimer. the amount will be refunded as follows :

For orders paid online with card –refund in the account from which the payment was made;
For orders paid with op/refund/itransfer/credit card – by bank transfer;
For orders paid by consumer credit –cancel/recalculate contract rates.

The seller will be able to postpone repayment until the receipt of the products or back up to the receipt of evidence that products were sent, in case the seller has not been offered to recover the products himself.

If a product and/or service ordered by the buyer cannot be delivered by the seller, the latter will inform the buyer to this effect and will return the buyer's account the equivalent amount of the product and/or service, within a maximum of 7 (seven) days from the date on which the seller acknowledges this fact, or from the date on which the buyer has expressly expressed the intention of cancelling the contract.

Are exempted from the right of withdrawal from the contract as follows :

Services contract, after full provision of the services;
The supply of products and/or services whose price depends on fluctuations in the financial market that the seller cannot control and which may take place during the period of withdrawal;
The supply of products made after specifications submitted by the buyer or clearly personalised;
The supply of goods which are liable to deteriorate or expire rapidly;
Supply of sealed goods that can not return due to health protection or hygiene reasons and which have been unsealed by the buyer;
The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items;
Contracts in which the buyer specifically request the seller to come to his home in order to carry out urgent repairs or maintenance;
The supply of sealed audio or video recordings or software computer which were unsealed after delivery;

The period of return provided by O.G. No.34/2014 shall not apply to the commercial transactions concluded by adrian sistem with professionals, in these cases we apply the commercial terms negotiated through contracts signed with them. Under the law, the term "Professional" is the individual or legal person, public or private, acting in his commercial, industrial, production, artisanal or professional in order to operate a businesses.

Intellectual property rights

Adrian Sistem and/or its licensors own all the intellectual property rights and material contained on this website, and all such rights are reserved.

You are granted a limited license, subject to the restrictions provided in these terms and conditions, only for the purpose of viewing the material and products contained on this website.

Infringement upon intellectual property rights

It is Adrian Sistem’s policy to respond to any allegations of intellectual property rights infringement. In case you have found that your intellectual property rights have been violated, notify us/contact us and we'll investigate.

Content

In case you provide content and information on the website you are giving us a non-exclusive, worldwide, perpetual, irrevocable right to exercise any and all copyright, trademark, publicity, and database rights (but no other rights) you have in the content, in any media existing now or in the future.

You acknowledge the fact and agreed that :

Adrian Sistem makes no guarantee that content is actually available and present on the website. We have the right, but we are not obligated, to take any necessary action as we see fit in regards to your user content.
We are not responsible for the deletion of content or failure to save/store any content that was or was not made available on the site itself.
the content will not infringe any copyright, patent, trademark or other intellectual property right or property right or publicity right or privacy right.
Will not infringe any law.
Defame or be trade libelous.
Be obscene/inappropriate or contain any type of child pornography.
Contain anything linked to acts of terror.
Contain false, incomplete or otherwise inaccurate data about yourself or any other user or person.
Contain viruses or other technology meant to damage or interfere with any system or data, in any way.

Third party links

The website may include or contain links to third-party websites and tools which we neither monitor nor have any control nor input. Such websites are not affiliated with us. We do not endorse any of the products, policies or content of the websites we link to. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites or tools. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. the use of third-party content and websites is done at your sole discretion and risk. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

Exclusion of warranties

To the maximum extent permitted by law, this website, its contents and services are provided free of charge on an "As is" and "As available" basis. Adrian sistem provides no warranty or guarantee in connection with this website, its content or services, including, by way of example, that it will always be available, without interruption or errors in functioning, or that it will be safe from malicious programs (such as viruses, bugs, malware or similar), or that it is suitable for any particular purposes, and expressly declines any such warranties.

Adrian Sistem works to ensure that the information made available through the website is accurate and up to date; however we cannot guarantee the accuracy of such information or that such information is free from errors or omissions and we makes no warranty, and shall have no liability, in respect of the same. Adrian Sistem reserves the right to update and/or correct the contents of the website at any time without notice and without any liability.

Limitation of liability

Some countries do not allow all or part of the following limitations or exclusions of liability and, if required by applicable law, the contents of this section may not apply to you :

To the maximum extent permitted by applicable law, adrian sistem, our licensors, service providers, suppliers, content providers, advertisers agents, officers, or directors hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by law and shall not be liable in any way, for any possible damages including, without limitation, to: direct or indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services arising or resulting from the use of this website, the services, its contents or related to it, or any linked website or use or inability to use by any party, or in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus or line or system failure, whether such damages were foreseeable or arise in contract, tort, law or otherwise.

The article above does not affect Adrian Sistem’s liability for death or personal injury arising from its negligence, fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.

Indemnity

If permitted under applicable law, you agree to indemnify adrian sistem and each of our subsidiaries and affiliates, and their officers, agents, partners and employees, from any loss, liability, claim, or demand, including reasonable attorneys' fees, made by any third-party due to or arising out of your use of the website and the services in violation of these terms and conditions and/or arising from a breach of these terms and conditions.

Severability

In the event that any provision of these Terms and Conditions is determined to be unlawful, void or unenforceable, this provision will be excluded from the terms and conditions and replaced by another provision, in the respect of the law; such determination shall not affect the validity and enforceability of any other remaining provisions.

Variation

Adrian Sistem shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the services and/or any page of this website.

Assignment

Adrian Sistem is allowed to assign, transfer, and subcontract its rights and/or obligations under these terms and conditions without any notification. However, you are not allowed to assign, transfer, or subcontract any of your rights and/or obligations under these terms and conditions.

Waiver

If you breach these terms and conditions and we take no action, any delay or omission to exercise a power or right conferred by this terms and conditions will not operate as a waiver of that power or right.

Entire agreement

These Terms and Conditions constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and adrian sistem. Any waiver of any provision of these terms and conditions will be effective only if it was written and signed by a director of Adrian Sistem.

Any ambiguities in the interpretation of these terms and conditions shall not be construed against the drafting party.

Governing law

These Terms and Conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of Romania.

Complaints and disputes

We aim to address any complaints or concerns you may have in connection with these terms and conditions. Please let us know if you have any complaints or comments and we will strive to solve the issue as quickly and easily as possible.

Any disputes arising out of or relating to these terms and conditions or any non-contractual obligations arising out of or relating to these terms and conditions shall be solved amicably through negotiations. If negotiations between the parties fail, disputes shall be submitted to the exclusive jurisdiction of romanian courts.

If we are unable to solve the complaint or a dispute through negotiation , we aim to provide a way to solve the issue quickly. It’s encouraged that you first contact us directly via customer support or by emailing.

For any concern that arises, Adrian Sistem may choose to solve the dispute in a simple and cost-effective manner via non-appearance negotiation. If the website chooses this means of resolution, this negotiation will be begun through an adr (alternative dispute resolution) provider. You will choose this adr provider from a panel of providers. Both the adr provider and the parties involved have to comply with these rules :

The negotiation shall take place over the phone, email or via written materials. the party who initiates the negotiation shall choose the means of communication.
The negotiation will not involve any appearances by either party unless both parties agree to such.
Any judgment on the award by the negotiator may be entered into any court of jurisdiction.

Questions and contact information

If you would like to access, correct, amend or delete personal information, to register a complaint, or simply want more information contact us, by e-mail, at the following adress : adrian@adriansistem.com

[re: privacy compliance officer]

Or by mail, at the following address :

Romania, Bucharest, Theodor Pallady Boulevard, no.47 , District 3, Postal Code 032258.